Returns & Refunds
Return Eligibility
- •Returns are accepted within 7 days of delivery.
- •Products must be unused, unopened, and in original packaging.
- •Proof of purchase (order number or receipt) is required.
Non-Returnable Items
- •Opened or used perfumes
- •Products without original packaging
- •Items purchased during sale (unless defective)
How to Return
- 1Contact us at faadisfragrances25@gmail.com with your order number
- 2Describe the reason for your return request
- 3Once approved, ship the item back to us
- 4Return shipping costs are the customer's responsibility (unless item is defective)
Refund Process
- •Refunds are processed within 5-7 business days of receiving the returned item.
- •Original payment method will be credited.
- •Shipping charges are non-refundable.
Damaged or Defective Items
- •Contact us within 48 hours of delivery with photos of the damage.
- •We will arrange a free replacement or full refund for defective products.
Have More Questions?
If you need further clarification regarding our policies or have specific concerns, our dedicated team is here to help you via email or WhatsApp.